Hosted Communications Support Center

Welcome to the PLEXNEX.net Support Center. Please select from our support offering below. We strive to provide the highest quality support and to respond to all issues in a timely manner. Do you have a request that isn't covered in the documentation? Contact us.

Documentation

Our documentation wiki contains information related to using your hosted and co-located services. If you are having problems, please look here before submitting a support request. The solutions to many common problems are located here.

Visit the Documentation Wiki

Submit New Support Request

If you are unable to locate a solution using our documentation, you should open a support request. Select this option if you wish to submit a new support request.

Submit a Support Request now

View Existing Support Requests

If you would like to view the status of a previously submitted support request, please select this option.

View your Support Requests

E-mail Support

You may e-mail our support department at support (at) plexnex.net.

Phone Support

If you wish, you may contact us by phone, M-F between 9AM and 6PM EST. Our number is 888-PLEXNEX (or 678-298-9690 in Atlanta area). Select option 2 for support.